When You Call, We Come: How GenerX is Equipped to Provide Excellent Service After Installing Your Commercial Generator
Choosing a new generator that fits the needs of your business is an exciting, if extensive, process. That being said, it’s also only the beginning. Selecting a great generator and having it installed is only half the battle: the rest of it is in having a service provider who you can trust to keep your generator in great shape long-term. At GenerX, we pride ourselves on more than specialized expertise and efficient installation: our large team of professionals is ready to help customers with their commercial generator needs, right when you need us most. Wondering what we do to make sure we’re able to provide first-rate services after installing your commercial generator? Keep on reading.
A Stocked Warehouse
We pride ourselves on dealing exclusively in Generac Generators, which are among the highest-quality machines on the market. That said, years of wear and tear make it possible that you’ll have to deal with repairs and part replacements down the line – and we’re firm believers that it’s better to be safe than sorry. That’s why we’ve got a large warehouse stocked with more than $150,000 worth of inventory.
Working exclusively with Generac allows us to guarantee two very important things to our customers: top-of-the-line commercial generators and specialization that lets us pinpoint issues – and find fixes – quickly and effectively. By choosing to focus on Generac generators exclusively, we know exactly what makes every model tick – and we’re here to help you maintain yours, keeping it in top shape for years and years to come.
A Large Team
Our mission is to be there for our customers when they need us the most, and doing that means having a large, experienced team. We’re firm believers in investing in our team, making sure that every job is performed to the highest degrees of quality and safety. As a Premier Dealer in Generac generators, GenerX adheres to the strictest possible standards of safety, education, and efficiency.
Excellent Customer Service
Another requirement that GenerX must meet in order to remain a Generac Premier dealer is upholding a customer satisfaction rate fo 96% or higher. Our customers are the most important element of our business, and we take our duty to them seriously. It’s why we respond to requests promptly. It’s also why we stay put when the storm hits to make sure we’re able to help you keep your business efficient when other companies can’t.
In order to keep your business as productive as possible when a power outage occurs, it’s important to be proactive. That means finding someone who provides exceptional service after installing your commercial generator. By working with a service provider who’s reliable, skilled, and efficient, you’ll be well-equipped to keep your generator in excellent shape. To learn more about our services and get a free quote, click here.
For most of us, it’s a foregone conclusion that when we flick a light switch on or plug our phone in, the power will be there to serve us. We don’t even think twice about it; it’s simply a fact of life we take for granted. On the rare occasion that a power surge or...
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"Mark Costis and the Generx team keep my whole house powered in case of city power outages. They have the greatest service and excellent products. With a full tank of propane (250 gallons) I can run my whole house for at least a week. Thanks Mark! A Generx Generator was a great investment!"
"Irma would've been an even bigger nightmare without our generator--it's officially my new favorite thing, and I'm grateful for the work you're doing in the Tampa Bay area."