Communication between our customers and company plays a huge part in our excellent customer satisfaction rating and has rewarded us with repeat referrals. It is also how GenerX has consistently achieved Generac’s prestigious “POWERPRO: Premier Dealer” rating. Please contact us by phone or email if you need any assistance at all before, during, or after the sale, installation or servicing of your generator.

We recently installed a GenerX Generator. Before, during and after Hurricane Irma, which caused major power outages, GenerX was available 24/7. Mark answered every call, provided support and answered all of our questions. During their busiest time, their customer service was exceptional and very professional. I would highly recommend GenerX.

Your service technician last night (3/31/11) was the hero for my family. With the terrible wind storms that blew through yesterday, knocking out our power in our neighborhood, we needed to rely on the generator. I was amazed and very grateful that you were so responsive in the terrible weather and sent Matt out late at night. Matt was a wonderful technician and did a fantastic job! Thanks to you guys, none of our food spoiled, and our family spent the night in comfort.
We sincerely thank you and your company for 1st Class Service! Ed Silverberg

Thanks for the great job and quick response! We look forward to doing business with you again in the future. We’ll let the rest of the gang know that we need to call a generator company in the future when dealing with the generators and NOT an electrical company. Thanks again for quick response, I can’t tell you how important time is to us. New Port Richey Fire Dept.

The work performed was over and above what I expected; very professional as well. I would not recommend anyone else in the market for a generator.

They are a top notch firm. Very professional and polite. I am hiring them to handle our second home at the beach. We are very happy with them.

Thanks again for the quick service the other day. With my husband being a fireman, he’s never home during emergencies so I’m glad we bought our generator from GenerX. Thank you again we appreciate all you do for us. Wes & Tammy Adwell

They stayed with us personally by email all throughout the weeklong power outage of Hurricane
Irma in Florida in Sept 2017. Incredibly good service. Highly recommend.

GenerX is great! With little ones in the house and Hurricane Irma barreling down on us, we did NOT
want to lose power for days/weeks at a time. Our entire neighborhood was dark for 5 days, but not us.
GenerX rescued us!

I have worked with Generx for 10 years for the installation, maintenance, and servicing of my
generator. Highly recommend Generx.

Called them up that morning and they were out within hours. Turned out I had run out of propane and they couldn’t test it till I had some. Stupid on my part for not checking the tanks. They ended up waiving the $128 service fee. Thanks to everyone at Generx. You have s customer for life and I will tell all my friends.

A BIG SHOUT OUT TO GENERX FOR THEIR RESPONSE TO US DURING HURRICANE IRMA!!!!!!!!!!!!!!!…They responded to our questions immediately and the technician assured us he would be on call any time we needed him. Thanks to their expert service over the years, our 9 year old generator powered our whole house for SEVEN DAYS!

Dear Generac,

We had GenerX locally do the job. Their price beat Charlotte County Generators and their service was impeccable. The difference was the travel charge added by the distant company and their lack of knowledge to the problem.

You may want to amend your file to spell my last name correctly: SHURE.
Thanks for your help, I feel like I have a new generator, again. Don Shure

I wanted to again tell you how happy I was with your service. It is good working with a company who knows what they are doing and does what they say. You have done a great job and I can’t wait to do our next project together. Can’t say enough how pleased I was with results. I will be giving my customers your phone number from now on to all my customers with generator needs.

Also with that said when there is a customer of mine old or new with generator needs what number do I give them? Also what is Marks email as well?

Thanks Again! Daniel Nordgen

Outstanding and professional installation. The techs cleaned up the entire area and garage after the installation. Very thorough instructions on use. They checked back with us after the hurricane. They have a dedicated phone number for customers as the hurricane caused a rush of calls for generators

Want to talk to a real life professional?

Contact Us
Pinellas: (727) 938-8473
Hillsborough: (813) 814-5900
South-West Florida: (941) 621-6659